Return & Refund Policy

30-Day Return Policy

We provide a 30-day return window. If you are unsatisfied with your purchase, you may request a return within 30 days of receiving your order.

The item must be unused, in its original condition, and in the original packaging.

A valid proof of purchase is required.

How to Initiate a Return?

To start a return, contact us at infor@mysticcorner.shop with the following details:

Your order number and full name.
Proof of purchase (e.g., an order confirmation screenshot).
A reason for the return, including images or videos if the item is defective or damaged.

Refund Process

Once we receive and inspect your return (typically within 72 hours), we will process your refund within 7 days.

Please note: Depending on your bank, the refund may take an additional 3-5 business days to appear in your account.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will offer a replacement or issue a full refund.

Exchange Policy

Exchanges are available only for defective, incorrect, or damaged items. Contact us to arrange an exchange.

Return Shipping Costs

Order Cancellations

Orders can be canceled within 12 hours of placement. After this period, cancellation requests may not be accommodated.

If you have any questions or need assistance, feel free to reach out. We're here to help!

Contact Us

Phone: +44 7350882048
Email: infor@mysticcorner.shop
Address: 13 Rockside Drive, Henleaze, Bristol, BS9 4NW

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